UX and Digital Strategy Experts

“User experience is the psychology of technology.”

— Valencia Bey

Headquartered in Illinois, BGV Consulting has more than 22 years of experience creating digital experiences. Since its inception in 1999, BGV Consulting has served dozens of clients in various industries worldwide, including healthcare, retail, benefits administration, insurance, automotive, telecommunications, hospitality and finance in public, private and non-profit sectors

We’ve done everything from building teams and running projects to providing resources to help clients meet specific project needs. We’ve provided oversight for digital strategy and development projects with budgets in excess of $4M.

We provide digital strategy, UX research, interaction design, information architecture, taxonomy, strategic insights, process improvement, requirements gathering and analytics measurement services. We are also well-versed in content strategy and business analysis. We’ve served B2B and B2C clients.

Planning your digital project can be overwhelming. We can help you figure out what needs to be done and create a plan that meets your needs. Our extensive experience and professionalism, and attention that we provide to every client has enabled us to continue to provide the best service for over 20 years.

Contact Us

Oak Park, IL

60302

info@bgvconsulting.com

Areas of Expertise

Healthcare

Connected health solutions aim to maximize healthcare resources and provide increased and flexible opportunities for healthcare consumers to engage with their care. Connected health engages patients, members, providers, and the health community using technology to deliver quality care outside of the traditional medical setting. While the healthcare consumer, on average, only spends 1% of their time in the care setting, it is the other 99% that determines whether they return or maintain their health.

We have more than 15 years in the healthcare space conducting international studies for innovative healthcare solutions, creating digital strategies for enhanced collaboration within healthcare organizations and creating processes and tools that enhance the provider, customer and client experience.

Digital Finance

We’ve helped leading multinational banks and top-tier financial services firms shape the future of finance through the modernization of products, services, and processes. We deliver value by helping clients understand consumer needs, prioritize services and features that enhance the customer experience, and helping them focus on growing market share.

Automotive

In the highly competitive global automotive marketplace, both manufacturers and retailers strive to increase sales and increase customer satisfaction and retention. At the same time, automobiles are no longer solely a means of transportation – they have become a home away from home with integrated communications, navigation and entertainment systems. We support the automotive lifecycle from conception to creation to marketing to sale.